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Customer Satisfaction Guarantee
Here at An Angel’s Touch Decor customer satisfaction is one of our top priorities! Our goal is to create long-term relationships with our customers, so if for any reason you are not satisfied, please let us know immediately via our Contact Us page, email, or phone. Phone - Toll Free: (866) 478-2598 or Local: (215) 788-5405 Email: angels@angelstouchdecor.com
Privacy Policy
We know how important our customer’s privacy is and, because of this we will not share your personal information with a 3rd party.
Return Policy
An Angel’s Touch Decor will refund the cost of any returned merchandise, less shipping, as long as*:
● it’s returned within 30 days of the purchase date
● a return authorization number is included
● the item is returned in its original packaging & is in proper condition
● the product is returned in original saleable condition.
● Damage due to improper packaging, care or handling by you is not returnable.
● An Angel’s Touch Decor is not responsible for misdirected mail or Email or for any unseen delays in shipping.
*Please see our Fundraiser & Web Party Return Policy below.
Return Process
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Contact An Angel’s Touch Decor via email or phone to receive your Return Authorization Code (all returns MUST have a Return Authorization Code for processing).
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Include a copy of your packing slip.
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Return by insured UPS, FedEx, or USPS.
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Your money will be refunded, less shipping charges, within 14 days of the date we receive it.
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Mail to: An Angel’s Touch Decor 30 Hawk Rd., Levittown, PA 19056
Fundraiser & Web Party Return Policy
A store credit will be given for returned merchandise purchased as part of a fundraiser or web party. This enables us to provide fundraisers and hosts with their check within 7 days of the closing date, rather than having to wait at least 30 days in case of returns. However, for extenuating circumstances please feel free to contact us and we'll do our best to accommodate you.
Shipping Costs
We offer FREE SHIPPING on all orders of $75 or more within the Continental U.S.!
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Items are shipped out within 2 to 7 business days. (In the unlikely event that an item will take longer to ship, we will contact you via email)
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Items are shipped via USPS Ground (USPS shipping time is 4 to 7 business days).
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If you need to receive your items quicker, contact us via email and we will try to accommodate you.
Where free shipping is not applicable, you will be charged a flat shipping rate based on your postal zone. To see rates & zones, please click here: Shipping Information
Fundraiser & Web Party Shipping Times
Merchandise ordered as part of a fundraiser or web party will be shipped within 10 days of the closing date for that program. In the unlikely event that an item will take longer than 10 days to ship-out, you will be notified via email.
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